Learning journey

What makes it different?

You don’t just learn how to do it. You do it

Choose your path to growth

  • Workshops
  • Follow-on programs
  • Learner portal
  • Events

Workshops

Hands-on learning experience where you collaborate with peers, working on live opportunities.

Learn more

“If you have five key meetings a week or a huge meeting a quarter, this training is a must. It’s not about going into a meeting with a set plan; it’s about preparing for what might arise. Excellent session.”

Follow-on programs

Curated learner journeys that make the change stick!

Learn more

“Everyone can see their own use case for it, whether for new business teams, our clients, or for a learning person to bring Client-centred Thinking to the employees we service. There are so many applications.”

Learner portal

Your one-stop shop for live refresher sessions and all the resources that you need.

Learn more

We cover a lot of new concepts during our workshops, so as a facilitator, I always encourage delegates to access the Learner Portal as early and as often as possible after the workshop. This supports embedding the new tools and techniques, helping to make client-centred thinking second nature!

Events

Inspirational speakers and applicable content to make your Event standout.

Learn more

It was awesome to have you guys in the academy. Everyone loved it. And it’s great to see tools which will indeed help the new generation fight for great creative!

Our methodology

Our methodology is based on 3 core pillars which, when combined, have been proven to shift how teams operate, enabling them to understand clients more deeply, solve problems collaboratively and therefore deliver mutual growth.

Human-centered & Evidence-based

We use neuroscience and behavioural economics to distil what drives successful client interactions. We use techniques inspired by Design Thinking to give you the language and steps you need to use skills you already have: empathy, creative thinking, and problem solving

Watch video

Inclusive by design
We use neuroscience and behavioural economics to distil what drives successful client interactions. We use techniques inspired by Design Thinking to give you the language and steps you need to use skills you already have: empathy, creative thinking, and problem solving

Watch video

Made for the real world
We use neuroscience and behavioural economics to distil what drives successful client interactions. We use techniques inspired by Design Thinking to give you the language and steps you need to use skills you already have: empathy, creative thinking, and problem solving

Watch video