PUBLICIS GROUPE, Scaling a Culture of Client-centricity

PUBLICIS GROUPE, Scaling a Culture of Client-centricity

Scaling a Culture of Client-centricity Enabling organic growth across 22 agencies through the Power of One Situation As one of the world’s largest communications groups, Publicis Groupe has experienced first-hand the impact of technology on service, consumer...
GROUP M, Striking the balance between growth and culture

GROUP M, Striking the balance between growth and culture

Striking the balance between growth and culture How to do sales in a way that feels right for your people? Situation As the agency model evolves, leading media investment company GroupM recognised that growth was no longer just about media billings or staff plans....
OMD, Confidently advising clients to buy into the new

OMD, Confidently advising clients to buy into the new

Unlocking the Power of Organic Growth Confidently advising clients to buy into new services Situation As a global leader in media communications, OMD (part of Omnicom Group) manages an increasingly complex portfolio of data, tech, and creative services. Their...
R/GA, Building a culture of client-centred partnership

R/GA, Building a culture of client-centred partnership

Building a culture of client-centred partnership How a global innovation leader improved client satisfaction scores and delivered organic growth Situation R/GA is a global innovation leader with a legacy of creating iconic, award-winning work for brands like Nike,...
HAVAS MEDIA, From media buyer to strategic partner

HAVAS MEDIA, From media buyer to strategic partner

From media buyer to strategic partner Learning to put the client’s interest first and growing brief scope by 40% Situation As the consumer path to purchase becomes increasingly complex, Havas Media recognised a shift in the agency landscape. Traditional media...
True and North
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