Workshop Overview
A hands-on workshop where learners put themselves in their client’s shoes to plan, play-out and protect growth conversations:
1
Take a strategic look at key stakeholders using an Empathy Map to prepare a growth conversation anchored in their reality.
2
Lift conversations out of business as usual and explore a client’s unspoken needs using anchor questions.
3
Design the components of the right solution in conversation with the client using story and questions. Find and mitigate risks.
What you’ll learn
Leave with a 3-step methodology that allows you to truly understand your client and how to help them across the entire buyer journey, driving the sale in a way that works for both parties.
These will act as a repeatable framework to engage every client with a balance of empathy and strategic rigour, maintaining commercial focus and control throughout.
Making it happen
Format
Ranging from 4 hours to 2 days depending on your needs, in-person or virtually.
Audience
Client-facing individuals and cross-functional teams looking to grow revenue through either existing or new clients and services.
Experience
After the workshop, learners continue their journey with 12 months’ access to self-serve content and live learning sessions on our Learner Portal.
Delivery
Our facilitator or yours via Train the Trainer
Client-centred Thinking learner, META
More workshops
Leading Change
A generative and reflective workshop where you learn the common responses to change and what that means for you individually and as a leader.
- 4hrs
- 10 – 100 participants
- In-person or virtual
Sales Leadership Demystified
A hands-on workshop where you learn the key components of sales leadership best practice and how to implement them to drive better results.
- 8hrs
- 10 – 100 participants
- In-person or virtual
Business Storytelling
Learn to shape narratives that speak to audience head & heart - and practice the foundation of great public speaking.
- 7hrs, including follow on coaching
- 10-100 participants
- In-person or virtual
Nail the Brief
A practical guide to getting to the crux of a brief, developing powerful insights and coming up with killer ideas that win business.
- 7hrs
- 10-100 participants
- In-person or virtual
Negotiation Demystified
Learn to leverage mutual interest, adopt a flexible approach and unlock more value for all.
- 7hrs
- 10-20 participants/workshop
- In-person or virtual
Design Thinking
Experience the three key stages of Design Thinking in this hands-on workshop. Learn a human-centred perspective and create solutions people value.
- 7hrs
- 10-100 participants
- In-person or virtual
Design your own programme
Like what we do but can’t find what you need? Tell us what you want, and we’ll put something together that feels just right.