OMD, Confidently advising clients to buy into the new

31st July 2023

Confidently advising clients to buy into the new Return to Clients Building client empathy into a marketing agency’s everyday "The True & North workshop helped reinforce our empathy-based approach and enabled our teams to have more productive conversations...

R/GA, Embedding client-centricity at an innovation agency

31st July 2023

Embedding client-centricity at an innovation agency Return to Clients How do the best stay a step ahead of the competition? "There has been a direct correlation between the start of our training and an improvement in CRC scores, better retention rates and organic...

HAVAS MEDIA, Proving business impact at a global media agency

31st July 2023

Proving business impact at a global media agency Return to Clients Demonstrating the real value media agencies bring to their clients. "Following the work with True & North I was more direct and able to unlock an opportunity worth 40% more than was on the brief."...

Client-centred Thinking

26th July 2023

Workshop Client-centred Thinking Workshop Overview A hands-on workshop where you put yourself in your client’s shoes so you can find your best role in their world and collaborate for mutual growth: Take a fresh look at your key stakeholder using an Empathy Map...

Nail the Brief

25th July 2023

Workshop Nail the Brief Workshop Overview A hands-on workshop where you unpack your brief methodically before shaping a winning creative response: Learn to cut through the buzzwords and come to a clear, concise challenge Learn what an insight actually is and how to...