


R/GA, Embedding client-centricity at an innovation agency
Embedding client-centricity at an innovation agency Return to Clients How do the best stay a step ahead of the competition? "There has been a direct correlation between the start of our training and an improvement in CRC scores, better retention rates and organic...
HAVAS MEDIA, Proving business impact at a global media agency
Proving business impact at a global media agency Return to Clients Demonstrating the real value media agencies bring to their clients. "Following the work with True & North I was more direct and able to unlock an opportunity worth 40% more than was on the brief."...
Client-centred Thinking
Workshop Client-centred Thinking Workshop Overview A hands-on workshop where you put yourself in your client’s shoes so you can find your best role in their world and collaborate for mutual growth: Take a fresh look at your key stakeholder using an Empathy Map...