


R/GA, Embedding client-centricity at an innovation agency
Embedding client-centricity at an innovation agency How do the best stay a step ahead of the competition? Situation With a history of creating iconic work for global brands, award-winning agency R/GA identified that the future of agency-customer relationships is in...
HAVAS MEDIA, Proving business impact at a global media agency
Proving business impact at a global media agency Demonstrating the real value media agencies bring to their clients. Solution True & North ran a Client-Centred Thinking Workshop to help the client-facing team see things from the client’s perspective. We Introduced...
WGSN, A new approach to sales for a global trendsetter
A new approach to sales for a global trendsetter Aligning worldwide teams for a new product launch Situation True & North analysed WGSN’s new product and identified the job functions that would benefit most from it by speaking to prospects, generating insights...