R/GA, Building a culture of client-centred partnership

R/GA, Building a culture of client-centred partnership

Building a culture of client-centred partnership How a global innovation leader improved client satisfaction scores and delivered organic growth Situation R/GA is a global innovation leader with a legacy of creating iconic, award-winning work for brands like Nike,...
HAVAS MEDIA, From media buyer to strategic partner

HAVAS MEDIA, From media buyer to strategic partner

From media buyer to strategic partner Learning to put the client’s interest first and growing brief scope by 40% Situation As the consumer path to purchase becomes increasingly complex, Havas Media recognised a shift in the agency landscape. Traditional media...
Client-centred Thinking

Client-centred Thinking

Client-centred Thinking Workshop Overview A hands-on workshop where learners put themselves in their client’s shoes to plan, play-out and protect growth conversations: 1 Take a strategic look at key stakeholders using an Empathy Map to prepare a growth conversation...
Business Storytelling

Business Storytelling

Business Storytelling Workshop Overview A hands-on learning experience where you create an engaging narrative and practice the foundations of public speaking: 1 Set a solid structure so the audience can follow the logic of what you have to tell them. 2 Make it a...
Negotiation Demystified

Negotiation Demystified

Negotiation Demystified Workshop Overview Master and put to the test core strategies and tactics in live team negotiations: 1 Discover how to plan for a successful outcome, including leveraging positions, interest and walk-away points 2 Learn to use mutual interests...
True and North
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