General
Selling the new
The Innovation Paradox “Innovation is essential for growth”. It’s a management phrase, along with “Innovation is the lifeblood of our business”, that we often hear. These ideas are rarely called into question. Quotes such as Steve Jobs’ “Innovation distinguishes...
Selling in a volatile market
How to capture market share in a shifting economy In a world where technological change and economic volatility have become part of our reality, it’s abundantly clear that the next few months (and perhaps even years) are going to be severely difficult for many...
Curiouser and curiouser
The Death of Deep Curiosity In his 2010 book The Shallows, journalist Nicholas Carr argued that the internet was re-wiring our brains in negative ways. As Carr argued, our grey matter just wasn’t built for such a tsunami of stimuli. And ironically, despite having the...
Nice execs finish first: why empathy is a commercial imperative
Moving beyond IQ: The need for relational intelligence For the past few years, it’s been nigh on impossible to skim through any LinkedIn post, job advertisement or business thought-leadership piece without coming across one word: empathy. The London Business...